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Understanding Organizational Characteristics for Cross-Docking Adoption: A Case Study of Thai Industries

  • Mahidol University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The cross-docking technique has attracted businesses as a way to respond to customer orders by increasing goods flow and shortening the shipping cycle. In cross-dock, incoming goods are sorted and directly reloaded to the outgoing trucks without being stored in between. The literatures have reviewed on the suitability of cross-dock and organizational structure, yet only few have identified the common attributes or they only focused on one aspect of organizational characteristics. This paper pertains to the study of organizational characteristics for cross-docking adoption. A total of 300 questionnaires were collected from different firms in central Thailand. Based on the descriptive analysis, the results showed that cross-dock is widely used in different industries such as retailing, food and drug and textiles. The predominant goods that go through cross-dock are not just only finished products but also raw material. Types of industry and inventory were found to have a significant impact on the choices of cross-dock, while size of organization and automation level showed no influence on the selection of distribution operations.

Original languageEnglish
Title of host publication2020 IEEE 7th International Conference on Industrial Engineering and Applications, ICIEA 2020
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages864-867
Number of pages4
ISBN (Electronic)9781728167855
DOIs
Publication statusPublished - Apr 2020
Event7th IEEE International Conference on Industrial Engineering and Applications, ICIEA 2020 - Bangkok, Thailand
Duration: 16 Apr 202021 Apr 2020

Publication series

Name2020 IEEE 7th International Conference on Industrial Engineering and Applications, ICIEA 2020

Conference

Conference7th IEEE International Conference on Industrial Engineering and Applications, ICIEA 2020
Country/TerritoryThailand
CityBangkok
Period16/04/2021/04/20

Keywords

  • Thai industries
  • cross-docking
  • descriptive analysis
  • organizational characteristics

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