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To what extent is social media used in city government policy making? Case studies in three asean cities

  • Achmad Nurmandi
  • , David Almarez
  • , Sataporn Roengtam
  • , Salahudin
  • , Hazel D. Jovita
  • , Dian Suluh Kusuma Dewi
  • , David Efendi
  • Universitas Muhammadiyah Yogyakarta
  • Mindanaou State University-Iligan Institute of Technology
  • Khon Kaen University
  • University of Muhammadiyah Malang
  • Universitas Muhammadiyah Ponorogo

Research output: Contribution to journalArticlepeer-review

26 Citations (Scopus)

Abstract

Social media has a significant impact on political and social life, particularly in policy making. In order to examine social media use in policy making, the researchers obtained and analyzed data on Twitter or Facebook using a NodeXL program from January to June 2016 in three ASEAN cities, Bandung (Indonesia), Iligan (Philippines) and Pukhet (Thailand). Research found that Bandung City has made significant achievement at the engagement level by engaging with the city community in daily city affairs. Meanwhile, Iligan City and Pukhet City are still in the stage of transforming their respective internal organizations.

Original languageEnglish
Pages (from-to)600-618
Number of pages19
JournalPublic Policy and Administration
Volume17
Issue number4
DOIs
Publication statusPublished - 2018
Externally publishedYes

Keywords

  • Engagement
  • Networking
  • Social local government
  • Socialmedia use
  • Transformation

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