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Quality Management and Supply Chain Management Frameworks: A Classification

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

6 Citations (Scopus)

Abstract

The objectives of this paper are to extensively review, discuss, compare and categorize quality management (QM) and supply chain management (SCM) frameworks. Literature of QM and SCM was reviewed comprehensively. Then, QM and SCM frameworks were discussed, compared and classified. Several commonly accepted frameworks were raised for illustration. It was found that QM and SCM frameworks can be determined by generality (specific or generic) and scope (narrow or wide) into four categories namely Qualifier, Improver, Extender and Winner. QM and SCM frameworks or concepts have similar evolutional trend. This paper is one of the first to discuss, compare and categorize QM and SCM frameworks. Understanding their practical frameworks can improve implementation success and return. SCM evolution and promotion may be learned from those of QM as its counterpart.

Original languageEnglish
Title of host publicationProceedings of 2019 8th International Conference on Industrial Technology and Management, ICITM 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages22-26
Number of pages5
ISBN (Electronic)9781728132686
DOIs
Publication statusPublished - 9 May 2019
Event8th International Conference on Industrial Technology and Management, ICITM 2019 - Cambridge, United Kingdom
Duration: 2 Mar 2019 → 4 Mar 2019

Publication series

NameProceedings of 2019 8th International Conference on Industrial Technology and Management, ICITM 2019

Conference

Conference8th International Conference on Industrial Technology and Management, ICITM 2019
Country/TerritoryUnited Kingdom
CityCambridge
Period2/03/19 → 4/03/19

Keywords

  • award
  • certificate
  • classification
  • framework
  • quality management
  • supply chain management

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