Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms

Idris Oyewale Oyelakin; Asnidar Hanim Yusuf; Salwani Arbak; Bablu Kumar Dhar

doi:10.1002/csr.3150

Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms

Idris Oyewale Oyelakin
, Asnidar Hanim Yusuf
, Salwani Arbak
, Bablu Kumar Dhar

Business Administration Division

Universiti Utara Malaysia
Perdana University

Research output: Contribution to journal › Article › peer-review

26 Citations (Scopus)

Abstract

Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR-related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.

Original language	English
Pages (from-to)	3770-3784
Number of pages	15
Journal	Corporate Social Responsibility and Environmental Management
Volume	32
Issue number	3
DOIs	https://doi.org/10.1002/csr.3150
Publication status	Published - May 2025

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 7 Affordable and Clean Energy
SDG 8 Decent Work and Economic Growth
SDG 9 Industry, Innovation, and Infrastructure
SDG 12 Responsible Consumption and Production
SDG 16 Peace, Justice and Strong Institutions
SDG 17 Partnerships for the Goals

Keywords

ISO 14001
corporate environmental management
green servitization
manufacturing firms
sustainable development
sustainable performance

Access to Document

10.1002/csr.3150

Cite this

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title = "Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms",

abstract = "Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR-related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.",

keywords = "ISO 14001, corporate environmental management, green servitization, manufacturing firms, sustainable development, sustainable performance",

author = "Oyelakin, \{Idris Oyewale\} and Yusuf, \{Asnidar Hanim\} and Salwani Arbak and Dhar, \{Bablu Kumar\}",

note = "Publisher Copyright: {\textcopyright} 2025 The Author(s). Corporate Social Responsibility and Environmental Management published by ERP Environment and John Wiley \& Sons Ltd.",

year = "2025",

month = may,

doi = "10.1002/csr.3150",

language = "English",

volume = "32",

pages = "3770--3784",

journal = "Corporate Social Responsibility and Environmental Management",

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publisher = "John Wiley and Sons Ltd",

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Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms. / Oyelakin, Idris Oyewale; Yusuf, Asnidar Hanim; Arbak, Salwani et al.
In: Corporate Social Responsibility and Environmental Management, Vol. 32, No. 3, 05.2025, p. 3770-3784.

Research output: Contribution to journal › Article › peer-review

TY - JOUR

T1 - Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance

T2 - Perspectives From Manufacturing Firms

AU - Oyelakin, Idris Oyewale

AU - Yusuf, Asnidar Hanim

AU - Arbak, Salwani

AU - Dhar, Bablu Kumar

PY - 2025/5

Y1 - 2025/5

N2 - Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR-related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.

AB - Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR-related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.

KW - ISO 14001

KW - corporate environmental management

KW - green servitization

KW - manufacturing firms

KW - sustainable development

KW - sustainable performance

UR - https://www.scopus.com/pages/publications/85218834101

U2 - 10.1002/csr.3150

DO - 10.1002/csr.3150

M3 - Article

AN - SCOPUS:85218834101

SN - 1535-3958

VL - 32

SP - 3770

EP - 3784

JO - Corporate Social Responsibility and Environmental Management

JF - Corporate Social Responsibility and Environmental Management

IS - 3

ER -

Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms

Abstract

UN SDGs

Keywords

Access to Document

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