A Smart Co-Operative Management Framework Based on an EA Concept for Sustainable Development

A smart co-operative management framework aims to apply ICT to provide better services and increase management efficiency. The findings of previous studies suggest that the framework is suitable for any co-operative organization that uses information technology to improve its services, management, and governance. Therefore, this paper has applied a smart co-operative management conceptual model to a smart co-operative management framework. It is a smart co-operative management concept that complies with strategic management for responding to technological disruption. A smart co-operative management framework combines business and technology to align the concept to establish efficiency and governance in co-operative management. This paper presents a smart co-operative management framework based on the EA concept for sustainable development in co-operative management. This framework was developed through a smart co-operative conceptual model, comprehensive literature review, and requirement analysis based on the conceptual framework consisting of five layers: business, application, data and information, infrastructure and technology, and governance. Content validity was used for evaluation. This framework demonstrates that technology could enhance the co-operative sector through the layers of applications, data, and information supported by infrastructure and technology. This study shows the framework for sustainable development co-operatives in the co-operative sector. It also creates value through enterprise architecture (EA) and the smart co-operative management concept.